I’m an interaction designer and researcher.

I see interaction design as a process that weaves together research throughout all design phases to generate and validate design solutions. I love to conduct interviews, create journey maps, and wireframe.

Prior to my graduate studies, I’ve worked for cultural and educational institutions since 2011 to design for print, digital, and exhibition projects. Through these diverse explorations, I continue to be most interested in creating experiences that aim to positively impact our surroundings. 

I'm happiest when I'm tackling complex problems in team environments. I'm most excited when I can take a human-centered approach to frame problems and employing design research throughout the design process. 

I’m a Los Angeles native and hold a MA in Interaction Design from Carnegie Mellon University. In other lives, I’m a nature enthusiast, a small wave surfer, and a photographer. 

Say hello at  jacqueline.bao@gmail.com!